Last Updated: 19 Nov, 2024
At Pawzmo Petcare Solutions Private Limited ("Pawzmo"), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and handle personal data through our digital platforms, including the Pawzmo Smart Band and mobile application.
We value your privacy and aim to provide transparency in how we manage your information. Should you have any questions or concerns about this Privacy Policy, please contact us at contact@pawzmo.com.
Disclaimer
The Pawzmo Smart Band is a wearable device for dogs, designed to be worn around the neck. It tracks activity, sleep, eating, and drinking patterns but is not a medical device. It is intended solely for general wellness and fitness purposes.
1. Use of Products and Services
You may only use the Pawzmo products and services for personal, non-commercial purposes and not for the benefit of third parties.
To access the features, you must create a Pawzmo account by downloading the Pawzmo app from the Apple App Store or Google Play Store. Please note that the app will not function correctly (e.g., displaying data) unless the Pawzmo Smart Band is paired and registered during onboarding.
For tracking dogs only: Pawzmo products and services are designed exclusively for monitoring dogs and are not intended for tracking children, humans, or objects.
Pawzmo Smart Band tracks your dog’s activity, sleep, eating, and drinking patterns to help identify behavioral changes that may warrant consulting a veterinarian.
Not a diagnostic/medical tool: The insights provided by the products and services are not intended for diagnosing, curing, mitigating, treating, or preventing diseases or medical conditions. Always consult a veterinarian for professional advice.
2. Disclaimer: No Veterinary Medical Advice
While the application, products, and services provide insights into pet care, they are not intended to offer veterinary medical advice.
Use at your own risk: Reliance on information provided through the application, products, or services is solely at your discretion.
Pawzmo is not liable for any damages or losses resulting from reliance on veterinary advice obtained through the application, products, or services.
Pawzmo does not practice or interfere with the veterinary profession. Licensed veterinary professionals are solely responsible for the services they provide and must comply with applicable professional and licensing requirements.
3. User Accounts
To use Pawzmo’s products and services, you will need to register with a user ID (name, email, and password).
- Accurate information: You must provide accurate, complete, and updated details during registration. Failure to do so may lead to the termination of your account.
- Password security: You are responsible for maintaining the confidentiality of your password. If accessing the service through third-party platforms, you consent to Pawzmo storing the account credentials necessary to enable functionality.
4. Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address.
- Demographic Data: City, state.
- Profile Data: Username, password, and information about your dog (name, breed, gender, weight, height, neutered status, profile photo).
- Device Data: Sleep trends, activity levels, eating and drinking behaviors, and other metrics collected via the Pawzmo smart band.
- Technical Data: We collect location information from BLE for older Android phones.
- Data stored on users device (mobile): User UUID, Pawzmo device MAC address, dog name
5. How We Use Your Personal Information
- Service communication: Send announcements, updates, and security alerts, and provide support.
- Personalization: Tailor your experience with the service based on your preferences and data.
- Research and development: Improve services and products by analyzing anonymized and aggregated data.
If personal information is no longer required, we may delete, anonymize, or isolate it from further processing.
Declining Location Data: Certain features, including Bluetooth connectivity for pairing with the Pawzmo Smart Band, require location access on devices running Android 9 or older to enable BLE scanning. Choosing not to provide this information may result in limited functionality.
Security: We implement safeguards to protect your data, but no internet-based system is entirely secure.
Policy changes: We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting the updated version on our platform.
For further inquiries or assistance, contact us at contact@pawzmo.com.
